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Frequently asked questions

Reservations

Is making a reservation free of charge? How do I know if my reservation is confirmed? I'm following a special diet, can this be taken into account? Are drinks included in the menu price? Do I need to pay upfront? There's no availability at the restaurant, how is this possible? I would like to make a reservation but I can't. What can I do? Is the price shown per person or for two persons? Can I filter for restaurants that offer a vegetarian menu?

Cancellation

How can I cancel my reservation? Is cancelling free of charge? Is cancellation free with a deposit? I can't cancel my reservation, what can I do now? I made a mistake with my reservation, can I correct this? Until when can I cancel my reservation? I want to cancel my reservation but I do not have my confirmation. What can I do?

Reviews

How can I write a review? What are the rules for writing a review?

Restaurant Week

Can you tell me more about the Restaurant Week? When can I make reservations for the Restaurant Week? When is the Restaurant Week?

Other & contact

I would like to recommend a restaurant to Diningcity, how can I do that? I want to advertise on Diningcity. What are the possibilities? I want to discuss a possible cooperation. How can I reach DiningCity?

Covid-19 measures

Do I need to show a Covid Safe Ticket at the restaurant where I made my reservation?

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